Shareholder Centre

Manage Your Shares

HomeInvestorsShareholder CentreManage Your Shares

This section deals with the practical aspects of owning shares in Centrica.

Investors
Share Price Tools

 

Shareview gives you direct access to information on your shares in Centrica and other companies for which Equiniti act as registrar.

You can also confirm the number of shares you hold by contacting Equiniti on 0371 384 2985*. 

*Calls to a 03 number cost no more than a national rate call to a 01 or 02 number. Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

 

Shareview

Shareview is a free and secure service, provided by Equiniti. It is quick and easy to register for a Shareview Portfolio and you will need your Shareholder Reference (8 or 11-digit number which can be found on your share certificate, FlexiShare statement or previous dividend confirmation/tax voucher). Once registered, Equiniti will send you an activation code by post to your registered address. You will then be able to:

  • Manage your shareholding quickly and securely online;
  • Update your address and set up or amend your direct dividend payment details online;
  • View the Annual Report on the day it is published;
  • Cast your AGM vote electronically; 
  • Receive your dividend confirmation electronically; and
  • Receive an email when shareholder documents are available online.

If you have already registered for a Shareview Portfolio, perhaps because you hold shares in other companies for which Equiniti is registrar, but do not see your Centrica shareholding please contact shareholder helpline.

 

Log in / Register for your Shareview Portfolio

FlexiShare service

The Centrica FlexiShare Service (FlexiShare) is a ‘corporate nominee’, sponsored by Centrica and provided by Equiniti Financial Services Limited (Equiniti FS). It is a convenient way to manage your Centrica shares without a paper share certificate.

Your Centrica shares are held on your behalf by Equiniti Financial Services Limited, but you remain the beneficial owner of the shares. Your share account details will be held on a separate register and you will receive a statement when you join FlexiShare and a statement at least once every twelve months as long as Equiniti FS continues to hold shares or cash on your behalf in relation to your FlexiShare holding. The number of shares held in FlexiShare is set out in your FlexiShare statement or can be found online by registering for a Shareview Portfolio.

There are no charges for joining or holding your shares within FlexiShare or for leaving the service.

By transferring your shares into FlexiShare you will benefit from:

  • A statement issued at least once every twelve months, normally sent with your Annual General Meeting voting form at the end of March each year;
  • A buy or sell facility - FlexiShare participants can buy or sell at favourable commission rates with appointed providers;
  • The scrip dividend programme – instead of receiving a cash dividend you can elect to receive new shares equivalent to the value of your cash dividend, completely free of charge. These new shares will then be credited to your FlexiShare account;
  • Quicker settlement periods;
  • No paper certificates to lose;
  • Your details will be held on a separate register, which is not open to public inspection.

To transfer all or some certificated shares into FlexiShare, complete and return the FlexiShare Transfer Form available by visiting My Investments in your Shareview Portfolio and clicking on your certificated Centrica shares, or by contacting the shareholder helpline.

You will receive confirmation that you have joined FlexiShare soon after the transfer of your shares has been completed. The transfer will also show on your next FlexiShare statement.

If you have lost or misplaced your share certificate(s), you will need to complete and sign the indemnity on the reverse of the FlexiShare Transfer Form. There is no charge to you for the indemnity. If you subsequently locate your missing certificate(s), you must send it immediately to Equiniti for cancellation.

You can keep track of your Centrica shareholding online by registering for a Shareview Portfolio or by calling the shareholder helpline.

Following your opening statement, you will not receive written confirmation of any further completed transfers. Instead transfers will appear on your next FlexiShare statement. If you buy or sell shares, the appointed broker will provide you with a contract note as confirmation of the deal.

View FlexiShare Terms and Conditions

More information regarding FlexiShare can be found in our Shareholder FAQs.

Share-dealing facilities

Centrica itself does not endorse any one service for the buying and selling of its shares. However, Centrica has made arrangements with the following independent share-dealing providers to offer certificated shareholders competitive charges.

Alternatively, you can arrange dealing through your own stockbroker or at most high street banks. To sell your shares, you must present the original share certificate to the broker.

 

Telephone

Website

City House Securities Ltd

0345 603 1470

(+44 113 244 2710 from outside the UK)

www.cityhousesecurities.co.uk/centrica
Equiniti logo

03456 037 037

(+44 121 415 7560 from outside the UK)

www.shareview.co.uk/dealing
Stocktrade logo

0131 240 0414

(quote "Centrica Dial & Deal service")

www.stocktrade.co.uk/centrica

You should note that:

  • Stamp Duty Reserve Tax is payable at 0.5% on all purchases; and
  • £1 PTM levy is payable on all trades with a value of £10,000 or more.

FlexiShare account holders

Centrica has made arrangements to allow FlexiShare account holders to buy or sell Centrica shares at favourable commission rates with the appointed providers below.

You will need to quote the Shareholder Reference provided on your FlexiShare statement or previous dividend confirmation/tax voucher. You should check the charges and terms and conditions with the appointed broker before dealing.

If you are unable to locate any of this paperwork you can call Equiniti FS for this information.

Shares held in FlexiShare cannot be sold directly through any other broker service. Please note that Centrica itself does not endorse or recommend any share dealing provider's products or services.

 

Charges

Services

City House Securities Ltd

Telephone

  • 0.5% on first £50,000 
  • 0.2% on any excess 
  • £25 minimum charge 

Email/Post/Fax

  • 0.5% on first £50,000
  • 0.2% on any excess
  • £25 minimum charge

City House Securities Ltd
Telephone: 0345 603 1470
From overseas: +44 113 244 2710
Website: cityhousesecurities.co.uk/centrica/csn

Equiniti logo

Online

  • 0.5% commission on first £50,000
  • 0.2% commission on any excess
  • £15 minimum charge

Buy or sell straight away via www.shareview.co.uk/dealing during UK market hours 8.00am to 4.30pm, Monday to Friday (excluding
public holidays in England and Wales).

Equiniti logo

Telephone

  • 1% commission on first £50,000
  • 0.25% commission on any excess
  • £30 minimum charge

Buy or sell straight away by calling 03456 037 037
(+44 121 415 7560 if calling from outside the UK) during
UK market hours 8.00am to 4.30pm, Monday to Friday
(excluding public holidays in England and Wales).

Equiniti logo

Postal

  • 1.75% Commission
  • £60 minimum charge

From 1 November 2017 this will increase to 1.9% with a minimum of £70.

Download a Postal Share Dealing Form by visiting www.shareview.co.uk/dealing or calling 0371 384 2248(+44 121 415 7172 if calling from outside the UK). Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays
in England and Wales). Dealing will normally be the next business day following receipt of your instruction.

 

You should note that:

  • Stamp Duty Reserve Tax is payable at 0.5% on all purchases; and
  • £1 PTM levy is payable on all trades with a value of £10,000 or more.

ShareGift

If you have a small number of shares and the dealing costs or the minimum fee make it uneconomical to sell them, it is possible to donate these to ShareGift, a registered charity, who provide a free service to enable you to dispose charitably of such shares. More information on this service can be found at sharegift.org or by calling +44 (0) 20 7930 3737.

Shareholder forms
 

Online

You can update many of your details online via your Shareview Portfolio at www.shareview.co.uk

Telephone

You can update some of your details by calling the shareholder helpline

Post

Download and return completed forms along with any supporting documents to:

Equiniti, Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA, United Kingdom

Direct Dividend Payment
Arrange for your dividends to be paid direct to your UK bank or building society account

Use ‘Quick Links’ via your Shareview Portfolio to click on ‘Arrange direct dividend payments’

If you hold 2,500 or fewer shares you can provide your UK bank or building society account details by calling the shareholder helpline

Direct Dividend Payment Form

Corporate Shareholder Direct Dividend Payment

For security purposes, all requests relating to corporate holdings need to be sent by post.

Corporate Dividend Payment Form

Scrip Mandate form
Elect to join the scrip

Review and maintain your dividend election via your Shareview Portfolio by selecting ‘Dividend Election’ next to your Centrica holding

 

Certificated Scrip Mandate form

FlexiShare Scrip Mandate form

Scrip Dividend Revocation form
If you wish to withdraw from the scrip.

You can revoke your Scrip election and elect for cash via your Shareview Portfolio by selecting ‘Dividend Election’ next to your Centrica holding

 

Scrip Dividend Revocation form

Change of Address

Use ‘Quick Links’ via your Shareview Portfolio to click on ‘Change my address’

If you hold 2,500 or fewer shares you can register a change of address by calling the shareholder helpline

Change of Address form

Share Account Combination form
If you have more than one Centrica share account, use this form to merge them into one.

   

Share Account Combination form

FlexiShare Application Form
Application form to transfer your certificated Centrica shares into FlexiShare

Although you can’t transfer your shares online you can download the FlexiShare Application Form by visiting My Investments via your Shareview Portfolio

Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form

Transfer from FlexiShare to another CREST participant

 

Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form

Transfer shares to spouse or to another beneficial holder within FlexiShare

 

Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form

Transfer Existing Shares into Existing Corporate Nominee Account

 

Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form

Request for share certificate in own name

 

Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form

Request for share certificate in another name

 

Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form

Shareholder Centre
Shareholder FAQs
Shareholder Centre
Dividend Information
Shareholder Centre
Beware of Share Fraudsters